We have worked with Maureen and the team at JB for many years and have always enjoyed the combination of a very welcoming and relaxed manner for researchers, respondents and clients, with a highly professional service and great facilities.
Viewing facilities can be soulless places and Maureen ensures you have the opposite while enabling you to comfortably get on with your project. Nothing is a problem and every visit is a simple success.
JBs is our first choice every time for our research in Melbourne.
The team are highly responsive, easy to work with and have fantastic attention to detail. The rooms are perfectly located for participants, and create the ideal environment for positive discussion.
Our clients also love the location and service from the team. We couldn't recommend them highly enough.
I highly recommend JB Group Rooms. The rooms themselves and the team are outstanding. The respondents feel warmly welcomed, the moderator is well cared for and the clients feel thoroughly spoilt.
The rooms are comfortable and the client facilities are like Gold Class Cinemas. All of this helps to facilitate the success of your project.
Taverner Research has been using the group facility services of JB Market Research for over 10 years now.
As an out-of-town, Sydney-based agency, we need to know that when our team travels to Melbourne to conduct research that things will go smoothly for our team, our clients and the group participants. Discrete and professional, Maureen and her team consistently provide a level of personal service and attention to detail that sets a very high bar.
Next time you need a first rate group facility in Melbourne - look no further than JB Market Research Services.
We have been working with Maureen and the JB team for over 5 years. We love the homely and comfortable spaces, the excellent service and friendly smile from the team.
Many of our client's request to have their groups at the JB rooms because they are so good.
Picture this… I'm sitting in a Sydney airport departure lounge booked on a 1pm flight to Melbourne for two groups that evening at 6pm and 8pm. Flight is delayed for technical reasons until 3pm but at 2:45pm flight is cancelled. Getting to Melbourne in time to moderate is now an impossibility. Cue panic.
One phone call to JB Market Research later… crisis averted. In the time it took me to get back to my office in Sydney from the airport, Maureen and her team had reconfigured their set-up and provided me with the ability to moderate my groups remotely. The sessions were seamless.
Group participants were greeted and seated, and so was I via a large monitor at one end of the table and business owner Maureen herself served as my in-room proxy in the sessions - working the flipchart like a pro and taking the groups through a couple of complex laddering and card sort exercises in my absence.
Was I surprised that things worked out as well as they did? To be honest 'no', as Maureen and JB Market Research always go the extra mile.
I have been using JB Research Services in both South Melbourne and Coburg for many years. It is always a pleasure to see Maureen and her team.
They do a wonderful job and really go the extra mile to ensure that participants, clients and the moderator are looked after.
I highly recommend JB Research Services.