JB Market Research Services began operating as an authentic “in home” focus group room facility in 1997 at its current Coburg location.
Maureen McCunnie, the founder and business owner, allowed the business to grow organically, in parallel with her young and growing family.
JB Market Research Services' reputation as a boutique and unique facility quickly spread by word of mouth. The hospitality, warmth and ambience of the facility pleasing clients, researchers and respondents, alike. The federation period house proved to be a conversation ice breaker, with respondents chatting whilst waiting for their group to start, about the architecture.
In 2007, JB Market Research Services expanded to include a new purpose built facility in South Melbourne, virtually in the heart of Melbourne. It draws respondents from all parts of the Melbourne Metropolitan area.
Within the first year of operation in its new location, it surpassed all expectations by its founder, its reputation for its quality offerings, services and décor spread like wildfire.
It was so successful in its new home that in 2012, JB Market Research Services moved into new bigger premises, allowing for one client per floor and a feeling of exclusive use.
Nicknamed ''Gold Class'' by numerous independent clients it is indicative of the experience and service at the facility.
Although the perspectives are different the comments are always equally flattering; Maureen's attention to detail and genuine desire to provide the best facility in Australia is the reason why it is the facility of choice for clients seeking a boutique venue with personalized first class service.